Do we offer free trial classes?
While we do not offer free trial classes, we do offer a two-week trial period. You do need to register for the class and pay the annual registration fee and first month’s tuition. However, if by the end of your child’s second class they decide they do not wish to continue, and you notify us at that time, we will refund your full tuition paid. The only thing that is not refundable is the annual registration fee.
When do classes start/end?
Twisters has open enrollment, meaning you may start and stop class at any time. We do offer a special summer session with daytime classes for school-age children, but the remainder of our classes run year-round.
Do we charge a registration fee?
Yes, we do charge an annual registration fee of $25 for the first child, and $10 for additional children in the same family. This is due upon starting classes, and annually thereafter. This fee helps to pay for the insurance that we as a USA Gymnastics Member Club are required to carry for each child in our program.
Do we offer sibling discounts/additional class?
Yes! We offer a 15% tuition discount for each additional student from the same family enrolled in the same program. Gymnastics and Ninja Zone are separate programs, so tuition discounts do not apply across these program.
We also offer a 15% discount for the second class taken by the same student within the same program.
What forms of payment do we accept?
The best way to pay your monthly tuition is via ACH, which is our Autopay option. This can be set up through a checking account either via your online account on our secure website, or by filling out a form at the office. We run ACH on the first of each month, so you never need to worry about forgetting to make a payment!
We also accept cash and check at the office. While we do also accept credit card payments, please be aware that we pay a processing fee for these payments, an amount we would much rather put back into our program, so for that reason we prefer cash, check, and ACH payments.
How do I know what class to sign my child up for?
Almost all children will start in the age-appropriate beginner level if they are new to gymnastics. If your child has had previous gymnastics experience you may request an evaluation to determine which class would be the best fit for him/her within our program.
What does my child wear to class?
Preschool boys and girls may wear tucked in t-shirts and shorts, or leotards for girls. We suggest tight fitting clothing for safety. Girls ages 5 and older are required to wear one-piece leotards (without attached skirts) for class. Boys may wear shorts and t-shirts. Hair should be pulled neatly and securely away from the face so that it stays up for the entire workout. Stud earrings are allowed, but no other jewelry, including FitBits, friendship bracelets, etc. All students should be barefoot while in class.
How do I withdraw my child from class?
We require a two-week written (or email) notice to discontinue classes. Tuition will be charged until the notification period is up.
Do we offer makeup classes?
We offer makeup classes for preschool and recreational classes approximately once per month on Saturday afternoons. These may be used to make up classes missed due to illness, vacations, school events, etc.; scheduled holidays do not offer makeup classes. You must pre-register for makeup classes by calling or emailing the office at least 3 days prior to the class so that we know how many students to expect.
If my child misses a class, will I receive a refund for that class?
Tuition is based on an annual amount divided equally by the 12 months of the year (with the exception of December). The fee reserves the student’s place in the class whether attending or not. Therefore, there are no refunds for classes missed due to vacations, school events, illness, and scheduled holidays. December tuition will be prorated due to the extended break. If your child misses a class for any reason other than a closed holiday, you may schedule a makeup class with the office (see makeup class information above).
Will tuition be prorated for holiday closures?
Our monthly tuition is based on an annual amount divided evenly by the 12 months of the year. The only month we prorate tuition is December. Some months your student will have 4 classes, and some months they will have 5 classes. We do not charge extra for the 5 class months; that is also figured into our annual tuition.
What is our bad weather policy?
In general Twisters follows the Cedar Rapids School District with regards to weather closings. If school is delayed due to weather, morning classes will most likely be canceled. If school is released early due to weather, evening classes will most likely be canceled. If school is closed for the day, but weather and driving conditions improve throughout the day, we will likely hold classes.
Closings will be posted on our Facebook page and on KCRG. Affected families will also receive an email announcing the closure. In the event of a last-minute closure, a text message will be sent to affected families, provided we have text permissions on your account.
Weather-related closings will not be refunded. Classes may be made up at our regularly scheduled makeup classes.
What about Open Gyms?
Children do not need to be current Twisters students to attend open gym!
Our Parent-Tot Open Gym is designed for children who are walking up to age 5, along with a parent or guardian.
Our Sunday Open Gym is designed for children ages 5 and up.
A signed waiver is REQUIRED for all children attending open gym. Waivers must be signed by the child’s parent or legal guardian.
Do we offer private lessons?
Yes! Private lessons and semi-private lessons are available. Please contact the gym to schedule a private lesson.